Frequently Asked Questions
Everything you need to know about SitePulse. Can't find what you're looking for? Contact our support team.
General
SitePulse is a WordPress performance monitoring plugin that gives you real-time visibility into your site's load times, plugin performance, database queries, and more. It's designed for developers and site owners who want to understand and optimize their WordPress performance.
Yes! SitePulse has a fully-featured free version available on WordPress.org. We also offer a Pro version with advanced features like AI diagnostics, PageSpeed integration, and priority support.
No. SitePulse is designed with performance in mind. The monitoring overhead is minimal (typically under 10ms) and all data processing happens asynchronously to avoid impacting your page load times.
Technical
SitePulse requires WordPress 5.5 or higher and PHP 7.4 or higher. It works with any standard WordPress hosting environment and is compatible with most caching plugins.
Yes! SitePulse is designed to work alongside caching plugins. It monitors server-side performance on uncached requests while still providing valuable insights about your cached pages.
Absolutely. SitePulse fully supports WordPress multisite installations. You can monitor all sites in your network from a central dashboard.
Privacy & Data
The free plugin stores monitoring data locally in your WordPress database. SitePulse Pro can also transmit documented site and diagnostic data while its external API service is enabled.
The free plugin stores monitoring data locally. SitePulse Pro can transmit documented site and diagnostic data when its external API service is enabled. Your compliance obligations depend on how you configure and use the service.
Yes. You can export your performance data in CSV or JSON format. The Pro version also supports PDF report generation.
Pro & Pricing
Pro includes Core Web Vitals tracking, PageSpeed Insights integration, AI-powered diagnostics, vulnerability scanning, SSL health monitoring, plan-based diagnostic history (30 or 90 days), Score Guard automation, PDF reports, email alerts, and priority support.
The Founders trial includes 14 days of full plugin and Command Center access with no card and no automatic conversion. Starter, Freelancer, and Agency trials require a card and bill after the trial unless canceled. We send an email reminder before billing.
Yes. Pro subscriptions can be cancelled at any time. You'll retain access to Pro features until the end of your billing period.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.